Some Effective Ways to Resolve your HP Printer Offline Issues +1-844-802-7535

Sometimes, it becomes too difficult to print the documents whenever you send a printing command to your HP printer, but nothing prints, so this problem leads to HP Printer Offline Issues. Sometimes, the printer is on and ready to print, but the computer thinks that the printer is offline; this issue can be caused due to an error between the printer and the computer. This can also happen due wire connection problems and paper-jam issues. 


However, the HP Printer says Offline error, and it can also be caused due to problems with the printer driver. So, whenever an update rolls out, always ensure to update your printer drivers.


How do I turn my HP Printer Offline status to Online?


Whenever your HP Printer Says Offline, turn it back online by just applying some troubleshooting techniques even if you don't have enough knowledge. There could be several reasons behind the occurrence of HP Printer Offline Error


  • Ensure to turn on the device connected to the printer. It is not necessary to turn on your printer for this step. 
  • Go to the Control Panel of your computer.
  • Click on the Drivers and Printer option.
  • Right-click on your HP Printer and select the See what's printing option. 
  • Click on the Printer accessible at the top menu. 
  • Now, select the Use Printer Offline option in the drop-down menu. 



This is how you can resolve your HP Printer Offline Error, but another issue is that

“How can we resolve the issues from occurring again and again?"


Use Troubleshooter to Resolve HP Printer Offline Issues 

  • To resolve the Hp Printer Offline Issues, use the inbuilt troubleshooter available in your computer. Press the Start button, type “troubleshooter” in the search box, and then select the “troubleshooting” option from the search result.
  • Select the “Use a Printer” accessible under the Hardware and Sound option.
  • Follow the on-screen prompts and fix the issues that are troubling your printer while printing. It also guides you to fix other related issues.

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Fixed My HP Printer won't Print Black- +1-844-802-7535.

When you need to print your documents, and you encounter an "HP Pinter is Not Printing” Black error, even you recently installed a new ink cartridge. So, don't be worried; it is a common inkjet printer issue you can face at least once a time in your life. 


Why is HP Printer not printing black?

There can be various reasons behind an HP Printer won't Print Black, the printed page is black or has a shallow ink, to fix this issue, only use original HP cartridges, replace the empty or faulty cartridges, clean the printhead, or remove the black cartridge to print only through the tri-color cartridge. 

Go through with the Basic Techniques

  • Switch off your printer, unplug it from the power cord and disconnect all the USB cables. Wait a while, establish all the connections again, plug it back to the power cord, and then turn on your HP Printer.
  • Print a "Quality Diagnostic Report" or "Print Test Page." You can access this option easily on your printer's display screen or Follow the step-by-step instructions mentioned in your printer's user guide.
  • Now, check your printer ink levels to find out the ink volume in the cartridges.



HP Printer Not Printing, HP Printer Issues

Check Volume of the Ink Cartridges

  • Replace the ink cartridges that are running low or empty.
  • Make sure that all the ink cartridges are installed correctly in their relevant slots.
  • Ensure that you've removed the tape over the vent before installing a new cartridge.
  • If the vents of the cartridges are jammed, then fix it via pin by cleaning the clog over the vent.
  • Install different ink cartridges in your printer and ensure that your printer is capable of recognizing the cartridges or not. If your printer is working with an old cartridge so, try to install that cartridge again and ensure that your printer is printing a shade of gray color on the paper or not.


Clean the Printhead of your Printer

Jammed printhead nozzles don't allow the HP Printer to print black ink. So, cleaning the printhead fixes some models of the HP Printers. To completely render the print quality, clean the printhead a couple of times.

  • Go to your HP Printer's control panel.
  • Go to the Maintenance menu.
  • Select the Clean Printhead or Deep Cleaning.

Make sure that some sheets of paper should have to be loaded in the input tray of the printer before selecting this option as this option might print a page showing various colors of few output patterns.


Use the Printer Troubleshooter

When your printer doesn't print as expected and then try to fix it through a Printer troubleshooter which comes inbuilt in Windows OS. It may provide fixes for the "HP Printer is Not Printing Black" issue. Follow these steps to proceed further:

  • In Windows 10, click on the Cortana and type Printer Troubleshooter in the Type here to search section and then select Troubleshoot to open it. 
  • Select Printer and click on the Run the troubleshooter.
  • Select your HP Printer accessible in the troubleshooter's window.
  • Click on the Next button to fix the printing error through the troubleshooter.


To open the HP Printer troubleshooter in other versions of Windows OS, follow these steps: 

  • Press the Window + R button simultaneously on your keyboard.
  • Type Control Panel in the search box next to Open and click on the OK
  • Click on the Troubleshooting open the Control Panel 
  • Click on the View all accessible in the left of the control panel window to open a full list of troubleshooters.
  • Right-click on your HP Printer, and then select the Run as administrator option.


Resolve with the HP Print and Scan Doctor 


If none of those mentioned above troubleshooting techniques helped you, then alternatively, you could also fix the printing through the HP Print and Scan Doctor utility. Follow these steps to fix the printing:

  • Download the HP Print and Scan Doctor from this link
  • Double click on the HPPS.dr.exe to install it in your computer system.
  • After installation, open this software and click on the Start button.
  • Select your HP Printer and click on the Next button.
  • Click on the Fix Printing option.
  • Now, this software tries to recognize and fixes the "HP Printer is Not Printing Black" 

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How To Fix HP Envy Printer Offline Error +1-844-802-7535

There are diverse reasons why an HP printer goes offline, even if it is taking printing commands. The foremost reason to display Offline by an HP printer is its WiFi connectivity problem.

Another foremost reason for being an HP printer offline is that the desktop and laptop are not accurately configured by its IP address.

To  assure that the IP address is configured correctly or not, follow these steps:

  • Go to the settings section of the HP Envy printer.
  • Click on the networking tab.
  • Choose the IP address option in the drop-down menu
  • Select the manual setting option and enter the accurate IP address.

Above mentioned steps will enable you to demolish the mistake regarding fallacious IP address.


Steps To Fix HP Envy Printer Offline Error in Windows

To bring your offline printer to online, you must have to make sure that the printer is connected to your computer great.

Have a look at below-mentioned points to demolish this type of particular glitches from your printer device:

  • First, restart your printer and wait for few minutes until the printer becomes fully ready.
  • Now, check the connectivity of the printer to the computer or router and make sure that the cables are securely connected for USB and Ethernet cable.
  • If your printer is having a wireless connection, make sure that you are connected to the right network, IP address, and internet access.
  • After these all, Run Test Print.



If the same problem is continued, follow these steps:

  1. Go to the “Devices and Printers” section by clicking the start menu in the Windows operating system.
  2. Right-click on the HP Envy Printer icon and go to the “See what’s printed” section.
  3. Untick the checkbox in the “Use Printer Offline” section. After a few moments, your HP Envy Printer will come online, and then you can start your printing.
  4. If it does not work, turn off your HP Envy Printer from the switchboard and disconnect it from your computer system.
  5. Connect it again to the computer system within a while and turn it ON back.
  6. Restart the computer system; your HP Envy Printer will work entirely great, without going to again on offline mode.


All in one HP Envy Printer Offline Support

HP Envy printer says offline, how to get it back online and working?

One of the best ways to solve your queries with full satisfaction related to HP Printer is,  contact our support team. Call on our toll-free number +1-844-802-7535  for any issues with your extender.

All you need to do is give us a call and get full assistance support for your HP Printer problems at any time anywhere.

Our technical team is always available to help you to fix all your problems related to HP Envy Printer, or you can visit

You can also chat with us and receive a call back from our team 123helpline.